Terms and Conditions
- The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to Healio Counseling Center (www.healiocenter.com) and the terms “Visitor” ”User” refer to the users and pertain to individuals accessing our services.
- This page states the Terms and Conditions under which you (Visitor) may visit this website (“Website”). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website.
- By utilizing this site, you are considered to have consented to these terms. We retain the right to revise them at any time. It is advisable to periodically review these terms for any modifications. By continuing to use this site after we make any changes to these terms, you are agreeing to accept those changes, regardless of whether you have reviewed them. If, at any point, you decide not to accept these terms of use, kindly cease using the site immediately.
Confidentiality
The discussions between the Counsellor and the Client during the Sessions are declared to be strictly confidential. The Organization mandates the Counsellor to periodically discuss their work with their Supervisor/s, but such discussions will not include personal information about the Client. Any information shared with the Supervisor/s will be treated with the same confidentiality standards as the Counsellor.
In instances where it becomes necessary to share information obtained from the Client during the Sessions with a third party, explicit consent from the Client will be obtained.
However, there are specific circumstances that serve as exceptions to the confidentiality policy. These exceptions include but are not limited to:
- If the Client is under 18 years old, parents or legal guardians may have access to the records and may authorize the release of information to a third party.
- When a case is transferred.
- If the Client is reasonably suspected to be in danger of self-harm or harming others.
- If the Client discloses acts of abuse or neglect involving children, the elderly, or disabled persons.
- To help qualify the Client for certain types of evaluations.
- If the Client is part of a criminal proceeding.
- For legal or regulatory actions against a professional.
- Upon the issuance of a court order or lawfully issued subpoena.
- Where otherwise legally required.
It is essential to note that if the Client is seeking medical assistance, particularly related to emotional difficulties, they are obligated to inform the Counsellor. The Counsellor will not consult with a doctor unless explicit permission is granted by the Client. However, in the event of a reasonable indication of an intent to cause harm to oneself or others, confidentiality may be breached, and appropriate steps will be taken to inform the relevant parties, including doctors, police, emergency services, or other appropriate third parties. Additionally, the Counsellor may consult with a psychiatrist for medical concerns related to the Client and/or for psycho-education regarding medication on behalf of the Client.
The Counsellor may keep securely stored notes for each Session, and occasional audio recordings may be made for the purpose of monitoring their work, with the Client’s prior knowledge and with client approval. These recordings will be securely stored and destroyed after use.
Use of Content
- All logos, brands, posters, text, marks, headings, labels, names, designs, signatures, numerals, images, shapes, or any combinations thereof, displayed on this website, unless otherwise specified, are either owned by the business or used under license by the business and/or its affiliated entities featured on this website. Unauthorized use of these properties or any other content on this site, unless explicitly permitted in these terms and conditions or in the site content, is strictly prohibited.
- Selling or altering the content of this website is not permitted. Reproducing, displaying, publicly performing, distributing, or using the materials in any manner for public or commercial purposes requires written permission from the respective organization or entity.
- (A) Security Rules: Visitors are expressly prohibited from engaging in actions that compromise the security of the website, including, but not limited to: (1) accessing data not intended for the user or unauthorized access to servers or accounts, (2) attempting to assess system or network vulnerabilities or breach security measures without proper authorization, (3) interfering with the service to users, hosts, or networks through activities such as submitting viruses, overloading, flooding, or crashing, and (4) sending unsolicited electronic mail, including promotions and advertising. Breaches of system or network security may lead to civil or criminal liability. The business and its affiliated entities reserve the right to investigate suspected violations and collaborate with law enforcement authorities in prosecuting users involved in such activities.
- (B) General Rules: Visitors are prohibited from using the website to transmit, distribute, store, or destroy material that: (a) may incite criminal conduct or violate any applicable law or regulation, (b) infringes upon the intellectual property rights of others, including copyright, trademark, trade secret, or other rights, or violates the privacy or publicity rights of individuals, or (c) is defamatory, libelous, pornographic, profane, obscene, threatening, abusive, or hateful.
Acceptable website use
- (A) Security Rules: Visitors are not allowed to breach the security of the website, which includes but is not limited to: (1) accessing data not intended for the user or logging into a server or account without proper authorization, (2) attempting to test the vulnerability of a system or network or breach security measures without proper authorization, (3) attempting to disrupt service to users, hosts, or networks through actions like submitting viruses, overloading, flooding, or crashing, and (4) sending unsolicited electronic mail, including promotions and advertising. Breaching system or network security may lead to civil or criminal liability. The business and its affiliated entities reserve the right to investigate suspected violations and collaborate with law enforcement authorities to prosecute users involved in such activities.
- (B) General Rules: Visitors are not permitted to utilize the website to transmit, distribute, store, or delete material that: (a) may incite criminal conduct or violate any applicable law or regulation, (b) infringes upon the intellectual property rights of others, including copyright, trademark, trade secret, or other rights, or violates the privacy or publicity rights of individuals, or (c) is defamatory, libelous, pornographic, profane, obscene, threatening, abusive, or hateful.
Indemnity
- The User agrees independently to indemnify and defend, without objection, the Company, its officers, directors, employees, and agents from any claims, actions, demands, liabilities, or losses arising from their use of www.healiocenter.com or their violation of the terms.
Liability
- The User acknowledges that neither the Company nor its affiliated companies, directors, officers, or employees shall be held liable for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from the use or inability to use the service. This includes the cost of obtaining substitute goods or services, damages from goods, data, information, or services purchased or obtained, messages received, or transactions entered into through the service, and damages resulting from unauthorized access to or alteration of the user’s transmissions or data. This applies to any other issues related to the service, such as loss of profits, use, data, or other intangible losses, even if the Company has been advised of the possibility of such damages.
- The User additionally acknowledges that the Company is not responsible for damages resulting from the interruption, suspension, or termination of service. This includes, but is not limited to, direct, indirect, incidental, special, consequential, or exemplary damages, regardless of whether such interruption, suspension, or termination was justified or not, and whether it occurred due to negligence, intentional actions, inadvertence, or advertence.
- The User agrees that the Company is not accountable for the statements or conduct of any third party using the service, and the Company shall not be held responsible or liable to the User or any party for such statements or conduct. In no circumstance shall the Company’s overall liability to the User, encompassing all damages, losses, or causes of action, exceed the amount paid by the User to the Company, if any, related to the specific cause of action.
Warranties
- You acknowledge and agree that we do not provide any warranties, whether express or implied, and explicitly disclaim any such warranties, guarantees, or representations regarding any aspect of our website. This includes the content on the website, content disseminated through email lists, social media, webinars, events, or any content available through services that can be purchased. Through your use of the website, you expressly agree and comprehend that the utilization of content and information found here is at your own risk, without any guarantees, representations, or warranties.
Disclaimer of consequential damages
- Under no circumstances shall the Company or any parties, organizations, or entities associated with the corporate brand, whether explicitly mentioned on this website or not, be held liable for any damages whatsoever. This includes, but is not limited to, incidental and consequential damages, lost profits, or harm to computer hardware, as well as the loss of data, information, or business interruption resulting from the use or inability to use the website and its materials. This applies regardless of the legal basis, including warranty, contract, tort, or any other theory, and even if such organizations or entities were informed of the potential for such damages.
Undertaking by the client:
I, the undersigned Client, hereby affirm that I have carefully read and understood the contents of this agreement. I have sought clarification and confirmation on the terms and conditions outlined herein.
I acknowledge my right to access my personal data held by M/s Healio Counseling Center. Furthermore, I grant my explicit consent to Healio Counseling Center for the utilization of my personal and sensitive data. This consent extends to the delivery of Counselling Sessions and allows the use of my data for the purpose of enhancing and managing the quality of services provided by Healio Counseling Center. This includes activities such as fundraising and commissioning of services.
I fully comprehend and agree to the terms set forth in this agreement.
If you have any questions about these Terms & Conditions, please contact us at info@healiocenter.com.